Taxi in Eastbourne: Frequently Asked Questions

How do I book a taxi with Sussex Cars?

Three ways: call us on 01323 726726 (answered 24 hours a day), book online through our website, or use the Sussex Cars app for iPhone and Android. However you book, you can travel straight away or reserve a time in advance.

Book online →Contact us →

Are you available 24 hours a day?

Yes. Sussex Cars has operated 24 hours a day, 365 days a year since 1985 - someone is always in the office to take your call, including bank holidays, late nights and early mornings.

Can I book a taxi in advance?

Absolutely - pre-booking is the best way to guarantee your preferred pick-up time, especially for airport runs, early starts and busy weekend evenings. Book by phone, online or in the app.

Which areas do you cover?

We cover Eastbourne and the surrounding towns and villages across Wealden and East Sussex for local journeys, plus fixed-price long distance work anywhere in the UK - airports, seaports, stations and city-to-city trips.

How much does a taxi cost in Eastbourne?

Local journeys are charged at standard local rates based on distance. Longer journeys - airports, seaports and other long distance trips - are a fixed price per vehicle, agreed before you travel, so there are never surprises at the end of the trip.

Long distance price list →

Are your airport prices per person or per car?

Per vehicle. One fixed price covers the whole car - up to 4 passengers in a saloon or estate, or a minibus for larger groups - including luggage and airport drop-off charges.

Is there an extra charge for evenings or weekends?

Fixed-price journeys cost what we quote, whatever the time of day. For local metered journeys, standard tariff rules apply - call the office on 01323 726726 if you’d like a fare estimate first.

Do you do airport transfers from Eastbourne?

Yes - airport work is one of our specialities. We run fixed-price transfers between Eastbourne and Gatwick (North and South terminals), Heathrow, Luton, Stansted and London City, in both directions, around the clock.

Airport transfer prices & routes →

What happens if my flight is delayed?

Give us your flight number when you book and we’ll plan the pick-up around your actual arrival time. If anything changes mid-journey, our office is open 24/7 to adjust the booking.

How early should I leave Eastbourne for my flight?

As a rule of thumb: allow the journey time shown on our airport pages, plus your airline’s recommended check-in window, plus a margin for traffic. When you book we’ll suggest a sensible pick-up time for your specific flight.

How many passengers can you carry?

Saloon and estate cars carry up to 4 passengers. For larger groups, extra luggage or bulky items, book one of our bigger vehicles or minibuses - just tell us the group size when you book and we’ll send the right car.

Can you take child seats or accessibility needs into account?

Tell us what you need when you book - group size, child seats, mobility aids or extra boot space - and our office will arrange the most suitable vehicle and driver for the journey.

Can I bring my dog or pet?

Usually yes, by arrangement - mention your pet when booking so we can allocate a suitable car and driver.

Do you have a taxi app?

Yes - the Sussex Cars app is free for iPhone and Android. Book in a couple of taps, track your booking and store your favourite addresses. Search "Sussex Cars" in the App Store or Google Play, or use the download link in the footer of this site.

I left something in one of your taxis - what do I do?

Call us on 01323 726726 as soon as you can with the date, time and journey details, and we’ll track down the vehicle and reunite you with your property.

How do I become a taxi driver with Sussex Cars?

We’re always interested in hearing from good drivers. Apply through our careers page and we’ll guide you through the Eastbourne Borough Council licensing process and driver training from start to finish.

Become a taxi driver →